Description
Bring premium comfort and support to your home or office with the La-Z-Boy Delano Big & Tall Executive Office Chair. Upholstered in soft bonded chestnut brown leather with hand-sculpted real wood arms and base, this swivel chair offers an elegant blend of traditional style and modern performance that enhance any office, home, or entertainment space. A big and tall design ensures you have ample room at your desk, while a contoured back lumbar panel and advanced memory foam cushion layering system deliver comfort and support in the areas you need it most. Ergonomic and adjustable, this high back office chair allows you to control the height, tilt, and lift to suit your sitting position, providing optimized body alignment to ensure you remain comfortable and properly supported while sitting for long periods.
From the manufacturer
La-Z-Boy Delano Big & Tall Executive Office Chair
Big & Tall design with memory-foam cushioning for ergonomic support and comfort
Experience exceptional comfort and support with the La-Z-Boy Delano Big and Tall Executive Office Chair. Featuring soft bonded-leather upholstery and hand-sculpted wood arms, this ergonomic chair tastefully complements your office decor. Its big and tall design allows you to sit comfortably for long periods, while memory-foam cushions and a contoured lumbar panel deliver targeted support where you need it most. Easy one-touch levers allow you to adjust the height, tilt, and lift of the chair.
At a Glance:
- Ergonomic office chair combines classic style and modern performance
- Big and tall design with generous seat supports up to 350 pounds
- Soft bonded-leather upholstery with premium solid wood arms and base
- Layered memory-foam cushions and contoured lumbar panel
- Easy-to-use levers adjust height, recline, and tilt for improved body alignment
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Made with Luxurious Bonded LeatherThe La-Z-Boy Delano Big and Tall Executive Office Chair is upholstered in soft bonded leather with rich, solid wood arms and base for a distinguished look. A seamless blend of classic style and modern performance, this swivel chair provides an elegant touch to your home or office. |
Memory-Foam Cushioning for Ultimate ComfortThis ergonomic office chair features ComfortCore layered memory-foam cushions that contour to your body for all-day comfort. Easy-to-use levers allow for adjustable height, recline, and tilt settings to optimize body alignment and ensure you remain comfortable and properly supported while sitting for long periods. |
Big and Tall DesignAccommodating up to 350 pounds, the La-Z-Boy Delano Big and Tall Executive Office Chair offers an adjustable height and generous seat for uncompromising comfort, stability, and durability. The leather office chair measures 45 to 48 inches high by 27-1/2 inches wide by 32-1/4 inches deep, with seat dimensions that measure 22 to 25 inches high by 21-1/2 inches wide by 21 inches deep. |
About La-Z-Boy: Live Life Comfortably
The La-Z-Boy story begins in 1927 with the invention of the iconic La-Z-Boy recliner by two cousins in a Michigan garage. Since those early days, La-Z-Boy has stayed true to its mission to bring exceptional comfort and quality to every room of your house. Our founding principles of comfort, innovation, and industry-leading craftsmanship are at the heart of every piece of furniture La-Z-Boy designs and builds. From upholstered sofas, loveseats, chairs, and ottomans to solid wood bedroom and dining room sets, La-Z-Boy seeks to enrich the lives of people around the world by transforming houses into homes.
Mark Beaumont –
Don’t waste your timeThis could be the most comfortable chair in existence, but I’ll never know because of the shoddy build quality and amazingly incompetent customer support.Like everyone else stuck working from home I needed a new office chair. I did a ton of comparison shopping trying to find something that would be ergonomically supportive and comfortable without spending $1,000+. I settled on this chair and was thrilled when I opened the box. It looked great. The leather was better than expected, the cushioning looked comfortable, the wooden arms and base looked solid and without any damage or splitting. I was excited. Unfortunately, that excitement was short lived as the hardware is utter garbage. When I began to put the seat base together, one of the bolts intended to attach the hydraulic portion of the chair to the bottom seat cushion got stuck. And when I say “stuck” I mean STUCK.Not wanting to over torque the bolts, I started by hand-tightening them. I used no tools, not even the crappy allen wrench they included. Then something happened that means I’m either a secret superhero, or the chair is garbage. I’m hardly The Rock, and my grip strength is average, at best, so I’m going with “the chair is garbage.” I hand-tightened one of the bolts and it got stuck. So I tried to unscrew the bolt. And it wouldn’t move. I assumed this meant the pre-applied loc-tite was doing its job, so I tried harder. Again… no tools… just using my fingers. The bolt refused to move… until it didn’t. And I realized it wasn’t the bolt that was moving, it was the nut embedded in the base of the seat cushion that the bolt was supposed to screw into. The whole thing came detached from the interior of the seat base, so now I was left with a bolt that was permanently stuck into a nut that I had no way of reaching (short of cutting open the entire seat base). Great. Awesome.So then, I check the manual and there, in large bold font, was the typical “If you have a problem, do not return this, call our customer support first!” So, yeah, I did that. Shame on me for not knowing better.When I called, the person I spoke with (Giovanni) seemed nice and accommodating. Unfortunately he had no clue what he was doing or talking about. He didn’t understand the problem I had. He kept asking me to give him a model number for the chair. I gave him the only model number available, but that didn’t fit anything he could find, so he kept asking me to look in other places. After finding 4 or 5 places where the model number WAS NOT, he finally asked me to give him my email address, so I could send a copy of my receipt and photos of the problem. I did that, and after a couple of days, he emailed back to say they were going to send me a whole new seat cushion. Cool. Problem solved. Nope. New problem.After a couple of weeks, the new seat cushion finally arrived. Huzzah. I opened the box, and as you can see from my pictures, the new cushion looked more or less the same.(The Original seat is marked “O” and the Replacement is marked “R”)Granted, the Replacement didn’t have any of the La-Z-Boy stickers or tags, but I had bought this chair already suspecting it was churned out of some unknown factory overseas and sold under a La-Z-Boy license, so I wasn’t surprised that the replacement was just a generic, non-descript, pulled-off-a-warehouse-shelf replacement.Now, since the hydraulic base was still attached to the original seat cushion by the stuck bolt, and I was not sent a new hydraulic base, I still had the problem of somehow removing that stuck bolt. Out comes the hacksaw. If you zoom in, you can still see the bolt that was stuck (top left), and the metal shavings from having to cut the bolt. But, hey, there was an extra bolt in the original pack of hardware, so no big deal.I get the hydraulic base off, start to attach it to the replacement seat cushion, and that’s when I notice that the bottoms of the two seat cushions are different. Hmm…that’s weird. But the hydraulic base more or less lined up with the holes in the replacement, so I just chalked it up to a design change or something. Now, after the stuck bolt in the original, I was even more afraid of over torquing the bolt with my superhuman finger strength, so I ever so carefully hand-tightened the bolts to the new seat cushion. Basically all good. Two of the bolts got a little stuck, but I think that was the loc-tite because they eventually moved and were fine. Cool. My new base is good to go. Right? Wrong.With some difficulty, I eventually get the back of the chair attached to the base. Not as easy as I’d like, but, again, no real alarm bells, because, hey, if the back was too easy to attach to the base, then it would be more likely to separate or loosen during use (at least that’s what I told myself). Next step, the arms. And, well, you can see the problem yourself. The holes where the arms are supposed to attach to the base in the Replacement were completely different than in the Original. Wtf.I call my guy, Giovanni at True Innovations, because, sure the replacement took weeks to arrive, but he was nice enough and I’m sure he tried his best. No answer. Left a voicemail. No return call. Called again. Same deal. Called again. Same deal. 4th time, I gave up and hung up and just replied to the initial email chain. Aha! A response, followed by a phone call! Yay. After another round of “I don’t understand what you’re saying” and “I’ve never heard of this before” and “What’s the model number of the chair?” (insert silent internal existential screaming here), he has seemingly exhausted his customer support script and asks me to email pictures and a written description of the problem.So I do that. I explain the problem in detail, and I send the very same pictures that I’ve attached to this review. Seems simple enough. To my pleasant surprise, I get an email back from Giovanni a couple hours later. Nice quick response. Cool.The email? “Hello, Did you make sure that you did not accidentally swap the arms to the wrong side.”(internal screaming)The arms are identical. There is no difference. There is no marking that indicates left vs. right. I hold them together and there is literally no difference in the location or depth of the holes. I can look through the bolt hole in one arm straight through the other. But, hey, you know what, maybe my eyes are broken, so I try switching the arms. Yeah, no, my eyes are fine and the arms are identical.I email my guy and tell him that. He replies the next day and says “Hello, We can send you out another seat cushion. This is very unusual for this to happen.” I’m not sure “unusual” is the word I’d use, but okay, there’s no way they **** this up again, right? So I reply and say, “Okay, I’ll try another seat cushion. Is there any other information or pictures I can send to make sure I don’t end up with another seat cushion that doesn’t fit?” No response to that, just a “I have gone ahead and placed an order for a new seat cushion.”That was January 14, 2022. And this is where I think a timeline might be helpful: – December 27, 2021: I order the chair. – December 29, 2021: Chair arrives. I attempt assembly. Stuck screw. I call and email customer support. – December 30, 2021: I am told a new seat cushion will be shipped to me. – January 13, 2022: Replacement seat cushion #1 arrives. I attempt assembly. Arm holes don’t match. I call and email customer support. – January 14, 2022: I am told a second replacement seat cushion will be shipped to me. – February 1, 2022: Replacement seat cushion #2 arrives.It is THE EXACT SAME –WRONG– seat cushion as Replacement #1.How? How is that even possible? I sent them pictures comparing the two seat cushions. My brain explodes. I call and email again. I politely complain my way up the customer service chain until I am told I am being forwarded to a manager. Someone says “Hello?” I say “Hello.” I am hung up on. I call back. No answer. I call back. No answer. I email. No answer. I email again. No answer.I’ve done this song and dance for over a month, so I decide I’ve wasted enough time and am just going to pack it all back in a box and return it to Amazon via my friendly neighborhood UPS Store. Problem solved, right? Wrong.After all of the back-and-forth and shipping delays, I’m now beyond the return window. I’m stuck with a broken $400 chair and two useless replacement seat cushions. No. No I am not. Because I call Amazon customer service and explain the situation, and they are wonderful. They apologize (something the seller never did, btw), and extend the return window and send me my own special return label. I pack the whole thing up, slap on the label, and send it back. Couple of days later, I get my refund.Now, you may be asking why I’m only now writing this review. I mean, it’s been a month since I returned it and got my refund. Well, I’m not really the reviewing type. But, well, I just got an email from True Innovations asking me “Hello, What color is the chair.”what. the. actual. ****.The sheer level of incompetence exhibited by the seller is STAGGERING. I’m almost impressed. But really, I’m just mad. The whole experience of dealing with this seller (True Innovations) has been uniquely awful.And because I’m a masochistic idiot, I almost bought this chair again, because damn, those two replacement seat cushions currently sitting on the floor of my office do still look incredibly comfortable, and maybe I just got a bad original cushion, and maybe a new one wouldn’t be defective, and maybe it would work, and maybe I’d have the pleasure of working in the comfy office chair of my dreams.Nah. I’m not that much of a glutton for punishment.Maybe you, dear reader, will have better luck. But I wouldn’t bet on it, and you shouldn’t either.
Arthur Van Engen –
It’s okFor over $400 this should be a tad bit better. There was some damage to the wood arm for the roller. The rollers are cheap plastic trash that should be the rubberized wheels. One of the screws that secures the back to the seat won’t go in, so I’m sitting on 3 screws instead of 4.Pro’s: It is comfortable. Easy to assemble. No tools required.Con’s: Damage to wood base. Rollers are pure trash. Installing the arms was difficultWould I buy it again? Hard to say, possibly?I wish the back seat would recline, but that would require more work on their part, which since this is most likely made in China, you know they’re not going to do anything to improve customer experience.It’s just sad that La Z Boy would allow their name to be used on this.
Paul in Lafayette –
An Excellent Addition for the OfficeI bought this chair for my home office. It was fairly easy to assemble using the tools and hardware provided. It is a beautiful chair and looks really classy. I am fairly tall (6 foot two inches) and it fits me very well. One thing I did right away, since I use it on a wooden floor, was to replace the hard plastic wheels. I had previous experience with this type of wheel, and I found that after a few years of use, you will find marring on the surface of your floor. Amazon carries some good quality rubber wheels that can easily replace the ones that come with this chair. if you have hardwood floors, you should consider this.
Barbara Erskine Miller –
Home Run!I have not been able to find a good office desk chair for years because I’m 6’3 250lbs and wear out the cushioning and tilt mechanism prematurely. Decided to spend double what I’ve ever spent on a chair with a brand name, Lazy Boy. Assembly was no problem except for the sheer weight of the pieces requires two people for an easy set. It is solidly built and the hardware is oversized as is the tool provided. Definitely better workmanship that the much cheaper office chairs from China I was buying. There’s a lot more cushioning and it’s in the right places including extra padding around the lumbar. If you have lower back problems, this is a good choice because the chair forces you to sit up straighter which is good for your posture. It is very comfortable and you can lean back easy enough but it doesn’t recline far which is no good for your back anyway. Lazy Boy has been making quality chairs for decades and this good looking brown and weathered gray chair is classy and comfortable.
Heather Wolf –
Well-written, easy to follow instructions. Well-marked parts.Came with spare parts and a decent ergonomic tool for assembly. I highly recommend that you do not tighten the screws down hard on any step, especially after you get to the step for attaching the back to the seat. You will need the play or the holes for attaching the arms and back will not line up. After you have attached both arms, then go back and tighten the back plate to the seat and re-tighten the rest of the screws before you put on the base guard cap. There was one predrilled hole for the upper part of one arm that seem to have two metal pieces that had been welded with the joint slightly off. That particular piece was extremely difficult to get the bolt past a certain point. Once I saw what the problem was and was certain the bolt wasn’t cross-threaded. I just forced my way past that point with a stronger tool, then the bolt finished screwing in easier.This is a substantial chair that feels well-made. The leather is thick, it doesn’t seem like it will start peeling like every other “leather” chair I have purchased. The stitching seems solid. The cushions are very thick and supportive. The metal plate that attaches the back to the base is easily twice, if not three times, as wide and nearly double the thickness of the last chair we bought that was supposedly for “big and tall” and rated for 275 lbs. Never sat in by anyone but a 160 lb person and the metal plate cracked on that chair. I cannot imagine that happening with this chair. This is very thick and very heavy. It’s more a of two person job to put together at points. Also, the casters are huge compared to most but still plastic. We purchased roller blade type wheels to put on the chair instead as those are easier on the carpet.One of the reasons that I bought this chair was the warranty. Nowhere in the literature does it specify what the warranty is except for the vague reference to defects and workmanship for the life of the original purchaser who has purchased from an “authorized dealer” and with receipt proving such. Might as well not even have a warranty as everything I have ever ordered from Amazon that has an “authorized dealer” warranty has never been honored by the manufacturer. However, Amazon has always made good if the seller won’t. So there’s that.I highly recommend this chair, if it holds up like I think it will. Right out of the gate, it’s the best office chair we have purchased anywhere. Also, the arms are solid wood. The legs are wood with thin metal rods running through them. The wood legs are more decorative than structural. Still probably help support the metal rods though. Overall, the chair is incredibly comfortable and feels extremely well made. We’ll see how it holds up to the same 160lb person.
chicagopoetry –
What’s up with the smashed, taped up box?Like many of the other reviewers here, my chair arrived in a highly damaged box that was sloppily taped up and barely held together. I wonder what the story is on that? Luckily the parts inside were not damaged as far as I can tell. Everything was there and I assembled it in about a half hour. The hardest part was attaching the seat to the back. For some reason one of the screws wouldn’t go in straight but I tightened it as best I could so I’m crossing my fingers.I’m glad I got this chair on sale for $260. It’s a nice chair but it’s not worth $440. For $440 I would want real leather. After all, it’s not THAT much leather, just the armrests, the back and the seat. Instead it’s “bonded” leather which basically is just cheap, thin vinyl that I know is going to start peeling off over time just like every other chair I’ve owned. Also, the wood looks nice but it’s not real wood. The color got scratched off in two places just by assembling it. My bad for assembling it on a rough surface, but still. Cheap cheap.This chair does tilt forward a little for some reason, putting pressure on my upper legs. I can see how this can become a problem over long periods of time with perhaps legs going numb. We’ll see how my legs feel over time. Maybe I’ll be knocking a star off.The last “big and tall” chair I bought fell apart after a two to three years just like any other chair. You would think being designed to hold 400 lbs would mean it’s constructed heavier and will last longer but that’s not the case apparently. I can tell this chair is going to be the same story. It will last maybe two or three years and then will start leaning to the side or the lift mechanism will stop working or the lock that prevents it from tilting will start slipping. I know it’s going to happen because although the chair looks nice and is heavy, there’s nothing special about the design that I could tell as I put it together which makes me think it is any different than any other chair I’ve purchased in the past.So far I don’t regret paying $260 for what’s basically a $199 chair with some bells and whistles, but I can’t even fathom why this chair would be worth $440. For that much money I would at least expect a few pieces of genuine leather, at least on the arm rests.
Amazon Customer –
Decent but not as good as my last La-Z-Boy, don’t have to be big & tall to buy!I bought my last La-Z-Boy office chair almost 10 years ago and just now replaced it, obviously after that amount of time, they no longer make the one I had. This one is ok but isn’t as comfortable or as feature ladened as my previous one. I had no trouble assembling it so idk if they’ve improved it since others posted but it was quick and easy. I needed a 2nd person to push down on the bottom of the seat while I attached it to the back bc it is very padded but other than that it was easily a one-person job.I’m only 5’4′ but intentionally bought an oversized chair since my dog insists on sitting with me. I was concerned it would be too tall but even without putting it on the lowest setting my feet easily reach the floor. The seat itself is slightly wider than my last one but there’s no noticeable difference in the depth which is disappointing.There are only two adjustable features, up & down and tilt. That’s it. The tilt you can lock or unlock and tighten or loosen. In contrast, my previous chair had adjustable lumbar, adjustable headrest, multi-way adjustable arms, as well as tilt that actually changed & locked in, plus up & down of course. I knew this one wasn’t as feature ladened, I only mention it bc if those features are important to you, at least 10 years ago, La-Z-Boy did offer them so you might want to keep looking. I didn’t think they would matter to me but I’m already noticing their absence so we’ll see…The leather looks & feels nice, we’ll see how long it lasts. My previous one started cracking after 3 years but La-Z-Boy sent me a new cover for free! The base & armrests do appear to be solid wood & are a nice gray color that I like. Right now the wheels are extremely tight to roll but hopefully, that will loosen with time. The lumbar padding works fine for me so far, it’s comfortable when I do sit back but I spend most of my time sitting up & don’t use it much. At 5’4″ my head reaches the top of the chair so anyone taller than that will be above the back of the chair, keep that in mind if you’re looking for a headrest.Overall, I am happy with this purchase but not blown away like I was when I received my previous one 10 years ago & I’m not sure how it would fit someone who is actually big or tall.
Tammy –
Really nice, very sturdyComfortable. However, if in question about size… definitely order the large. My husband is 5’8″ weighs 240lbs and the large was a comfortable fit with no real room to spare.
Steve –
Not great, but not terribleSo the chair looks good. It goes together easy enough, the instructions are easy to follow and all in all it took about 10- 15 minutes to put together without much effort. As an office chair, it’s more than suitable. That being said I recently purchased an amazon basic equivalent, which was half the cost, and basically the same chair without the La-Z-Boy named slapped on it. This one does look nicer if that’s your thing.It arrived with no defects and was packaged nicely, it’s heavy-ish, at around 50 lbs or so in a somewhat large awkward box. Once together it feels solid, save for some reason this incredibly flimsy plastic cover that goes over the bottom of the chair hardware to hide some wires and whatnot that feels like it would break if you touched it slightly. It’s not necessarily needed because it hides parts you never see unless for some reason you spend a lot of time crawling around under your chair looking upwards. If it did break, just rip it off and never think about it again. Compared to the rest of the chair I’m unsure why they opted to use the cheapest piece of plastic garbage ever for this one part. The lock lever and ‘up and downy’ lever because I don’t know what that’s actually called, are solid and work well. All parts went together easy enough and they even include a fairly handy tool to do it all, which is the only thing you should need. All parts are labeled and easy to identify.I’m 5’9 and sit comfortably in at it’s lowest setting (which also lets the arms fit under my pretty low desk) but could go up slightly higher if it was needed. It reclines slightly and rocks back and forth but you’ll need to break it in by rocking back and forth like a maniac for awhile. The padding itself I would expect more from being a La-Z-Boy and find it’s really no better than any other chair.NOW, if you’re planning on using this while also playing video games, this is not the chair for you. I tend to slightly recline while zoning out for hours and this chair will not allow such a thing. It’ll default to keep you perched upright and alert which tends to be uncomfortable while not moving for long periods of time and i find myself sort of hunched over at weird angles after awhile. Again, while it does recline slightly, it really, really wants you to be sitting correctly. That’s not necessarily bad, but it may not be what you want.I have purchased a few chairs from Amazon over the years and I really think it’s something you should simply go to a store to try first, blindly purchasing them without sitting in them first has no far not really worked out for me. If you desperately need a new chair I’d honestly just buy a cheap amazon basic one until you can find something you really like later.All in all it’s not a bad chair, it’s just not great for the price point. It looks fancy, it feels like any other chair.
Ethan C. –
Comfortable and easy to assemble but not quite right: RATING – BUYER BEWAREThe problem with this chair is all about production. I had to remove a staple because one side was in the wood, the other was in the bolt hole. I had to move the cable clip because it was in the way of the plastic cover under the seat and finally, the chair back is crooked. It seems that the pre-drilled holes for the bolts were not properly aligned so the chair back is high on one side and low on the other. The flaws may seem minor but when you are buying a big and tall chair, those misalignments will lead to issues down the line. The last thing to be aware of is that the “high back” on this chair is not as high as one would expect. I am 5’9 and the back of this chair comes to my shoulders. My current high back chair and previous ones were high enough for me to rest head on when sitting on it. The bonded leather does not feel like leather but rather has a plastic feel to it. On the up side of this chair, it looks good, the cushion is pretty comfortable and it feels sturdy but I only spent about 5 minutes in the chair and can not speak to how it will hold up over time. I will be contacting customer support and will follow this review up with how it goes.My rating, BUYER BEWARE