Shipping policy

Thank you for shopping with duvencioglu.com. We partner with international fulfillment experts to deliver your orders efficiently and securely to your doorstep.

🌍 Shipping Destination

Currently, we offer shipping exclusively to the United States.

📦 Shipping Information

Shipping Cost:
We offer free shipping on all orders — no hidden fees.

Estimated Delivery Time:
Your order is expected to arrive within 4 to 12 business days after dispatch.

Carriers:
We work with reliable international shipping partners, such as FedEx, UPS, USPS, and other logistics providers to ensure timely delivery.

Tracking:
A tracking number will be provided via email once your order has been shipped. You can monitor the delivery status in real time.

⏱ Order Processing Time

Orders are processed and dispatched within 1–2 business days after payment confirmation.

🚨 Delays & Customs

While we strive to deliver on time, unforeseen delays may occur due to factors beyond our control, such as customs processing, weather conditions, or peak seasons.
Please note that any customs duties, taxes, or import fees are the responsibility of the buyer.

📬 Failed Deliveries

In case the delivery cannot be completed due to incorrect address or absence of the recipient, the package may be returned to us. We will reach out to arrange reshipment or process a refund where applicable.

For any questions about shipping, please contact us at posta@duvencioglu.com.