This privacy policy has been crafted to address concerns regarding the use of Personally Identifiable Information (PII) online. PII, as defined in US privacy law and information security, refers to information that can identify, contact, or locate an individual, either on its own or when combined with other data. Please carefully read our privacy policy to understand how we collect, use, protect, or handle your Personally Identifiable Information in accordance with our website.
1. Personal Information Collection
We do not collect information from visitors to our site, ensuring your privacy. We do not gather details that could compromise your online experience.
2. Information Collection Instances
We collect information when you:
- Register on our site
- Place an order
- Subscribe to a newsletter
- Respond to a survey
- Fill out a form
- Use Live Chat
- Open a Support Ticket
- Provide feedback on our products or services
3. Use of Your Information
We may use the collected information to:
- Personalize your experience
- Improve our website
- Better respond to customer service requests
- Administer contests, promotions, surveys, or other site features
- Process transactions efficiently
- Request ratings and reviews
- Follow up after correspondence (live chat, email, or phone inquiries)
4. Data Protection Measures
We prioritize the security of your personal information:
- Regular scanning for security vulnerabilities
- Implementation of malware scanning
- Encryption of sensitive/credit information using Secure Socket Layer (SSL) technology
- Limited access to personal information with confidentiality obligations
- Transactions processed through external gateway providers, not stored on our servers
5. Cookie Usage
We use cookies to:
- Remember and process items in the shopping cart
- Understand and save user preferences
- Track advertisements
- Compile aggregate data about site traffic and interactions for future improvements
Users can manage cookie preferences through browser settings.
6. Third-Party Disclosure
We transfer your data (name, address, city, town, phone number, email address) to outside parties (shipping companies, payment gateways). Payment gateways may capture card information. All third parties sign contracts ensuring proper data disposal after a specified time.
7. Third-Party Links
Occasionally, third-party products or services may be offered on our site with separate privacy policies. We are not responsible for the content and activities of linked sites.
8. Google Services
We use Google AdSense Advertising and implement features like Remarketing, Display Network Impression Reporting, Demographics and Interests Reporting, and DoubleClick Platform Integration. Users can opt-out of Google’s DART cookie via Google Ad and Content Network privacy policy.
9. Compliance with Regulations
We adhere to the California Online Privacy Protection Act (CalOPPA), allowing users to visit our site anonymously. Privacy Policy changes will be notified on our Privacy Policy Page, and users can change personal information by logging in to their accounts.
10. Fair Information Practices
In the event of a data breach, users will be notified within 7 business days through in-site notifications.
Conclusion
This privacy policy is subject to periodic reviews to ensure accuracy and compliance with evolving regulations. For specific legal advice tailored to your situation and jurisdiction, it is advisable to consult with legal professionals.